Terms of Service

These Terms govern your use of the The Body Consultants website and your purchase of treatments, in-person training courses, and online digital products. By booking or purchasing, you agree to these Terms.

1. About us

The Body Consultants ("we", "us", "our") provides advanced body treatments, professional in-person training, and online video courses. You can contact us at Alderley Edge, Cheshire, UK, or by email at athena@bodyconsultants.co.uk.

2. Treatments and clinic bookings

Treatment appointments are booked through our clinic booking system. Where a deposit is taken, it secures your appointment slot, with any remaining balance due as set out at booking or before your appointment.

If you need to cancel or reschedule, please give us as much notice as possible. Our cancellation terms, including whether a deposit is refundable, are confirmed at the time of booking.

Treatments are provided subject to a suitability assessment. We may decline or stop a treatment where we consider it unsuitable for your health or circumstances; where we decline before starting, any amounts paid for that treatment will be refunded.

3. In-person training courses

Places on training courses are secured by a deposit, with the remaining balance payable due two weeks before the course start date. We send a secure payment link for the balance ahead of the course; the timing is shown at checkout. Delayed payments will result in your place being offered to another student, please ensure you meet payment deadlines to avoid losing your place. The course must be paid in full before access to the student portal is permitted. Course dates, locations, and content are as described at the time of booking. All payments (deposits and final payments) are non-refundable and non-transferable. There is not a 30 day cooling off period - cancellations are at a cost to the company. Please ensure the training date and training course is right for you as all payments are non-refundable and non-transferable

CPD accreditation is awarded on satisfactory completion of the course requirements.

4. Online video courses and digital products

Digital products are online video tutorials, theory and related materials. On purchase you receive personal access for the period shown at the point of sale, delivered through a secure access link.

Access is personal to you and limited to a set number of devices. To protect our content, we monitor access patterns (such as devices used and viewing sessions) and may suspend access that indicates sharing or unauthorised distribution. Sharing your access link, copying, downloading, recording, or redistributing the content is not permitted. Violation of our terms will result in your access to the student portal being revovked with immediate effect .

Because digital content is made available immediately after purchase, you consent to immediate supply and acknowledge that your statutory right to cancel is lost once you begin accessing the content, to the extent permitted by law.

5. Payments

Payments are processed securely by Stripe. We accept major cards, Apple Pay and Google Pay where available, and buy-now-pay-later options such as Klarna and Clearpay, which are subject to those providers' own terms and eligibility checks. All prices are in GBP and include any applicable taxes shown at checkout. A receipt and invoice are issued for each successful payment.

If a payment fails, no charge is made for that attempt. You can retry, use a different payment method, or contact us quoting the reference shown at checkout.

6. Refunds

Refund eligibility depends on the product or service and is set out at the point of sale. Where a refund is due it will be made to the original payment method. Your statutory rights are unaffected. Deposits are non-refundable and non-transferable. All course payments are non-refundable and non-transferable.

7. Your account

Purchasing creates a customer account so you can access your content, bookings, and invoices. Sign-in uses secure email links - keep access to your email account secure, and tell us promptly if you believe someone else is using your account.

8. Intellectual property

All course materials, videos, methods (including The BC Method), branding, and website content are our intellectual property and may not be reproduced, shared, or used commercially without our written permission.

9. Liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, our total liability in connection with a treatment, course, or product is limited to the amount you paid for it, and we are not liable for indirect or consequential losses.

10. Changes and governing law

We may update these Terms from time to time; the version on this page applies at the time of your purchase. These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

Last updated 2026.